Shipping Policy

Delivery Time
 
Estimated delivery time depends on the shipping method and delivery location. You will receive information about the estimated delivery date at checkout.
 
Pre-order
 
Pre-order items typically take about 1-2 weeks to produce. Please note that this is the production time only and does not include shipping time.
 
International Taxes & Duties
 
Shipping charges for your order will be calculated and displayed at checkout. You may be subject to import duties and customs fees as per your country’s regulations. We are not responsible for these charges. Please note, if you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.
 
Order Processing
 
All orders will be processed within 1-3 business days (excluding major holidays). Once your order has been processed and fulfilled by our warehouse, it will be handed off to the designated carrier for delivery. You will receive a tracking number via email once your order has been marked as fulfilled.
If you encounter any issues related to shipping, please contact us via email at: jeartofficial@gmail.com

Contact

Email: jeartofficial@gmail.com
Based in Vietnam, HCMC

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